Turn declined payments into recovered revenue
Ecommend recovers lost sales by intelligently retrying declined transactions.
We help e‑commerce merchants capture more revenue without disrupting their existing payment setup or UX.
We recover declined
e-commerce transactions
Built for modern e-commerce
Ecommend is built for online retailers, DTC brands, and marketplaces processing high volumes of card-not-present transactions. Our recovery logic helps merchants recapture revenue lost at checkout due to temporary authorization failures.
Instant recovery at checkout
When a payment fails, Ecommend evaluates the decline and applies compliant retry logic in real time. No customer action is required, and the checkout experience remains unchanged.
One-time purchase recovery only
Ecommend does not manage subscriptions or recurring billing. We assist only with the recovery of one-time e-commerce purchases that were initially declined. Each retry is a single, one-off attempt and is completed only if approved.
Frictionless for shoppers
The recovery process is fully behind the scenes. Shoppers experience no checkout changes, no additional steps, and no unexpected charges — preserving trust while improving conversion.
Effortless Payment Recovery, Explained
A simple, automated process that turns failed transactions into successful sales.
A customer initiates a purchase and payment is submitted through your existing payment gateway.
If an authorization fails, payment data is securely shared with Ecommend so the decline can be evaluated for potential recovery.
Ecommend applies real-time logic to determine whether a retry is appropriate and, where eligible, attempts recovery instantly.
When recovery is successful, the transaction is completed and the customer is notified accordingly.
Merchants gain visibility into recovered revenue via real-time reporting, without exposure to sensitive cardholder data.
Need help with a payment? Our support team has you covered.
Built for modern e-commerce businesses
A Few Things to Know
Ready to recover your failed transactions?
Join merchants worldwide recovering lost revenue with Ecommend’s intelligent payment recovery technology, purpose-built for modern e-commerce.
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